NHTSA service bulletin

NHTSA Service Bulletin 10231031: 2015-2022 Mercedes Benz Amg C43

Official manufacturer communication context for 2015-2022 Mercedes Benz Amg C43, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10231031 summary graphic for 2015-2022 Mercedes Benz Amg C43
10231031NHTSA document ID
Manufacturer communicationcommunication type
17affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Staining on door trim strips and top and bottom trim elements on rear side windows. Cause Damage to protective coating of door beltline trim strips, door upper trim strips and side window trim element. Remedy 1. Check if the problem cannot be rectified by polishing the trim bars with the polishing paste. 2. If the complaint cannot be rectified, replace the door beltline trim bars, door upper trim bars and rear side window with trim element with optimized protective coating.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes BenzC 300 4matic2018Ask for service records and run the exact VIN before purchase.
Mercedes BenzRedundant C63 Amg2015Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C432016-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C632015-2021Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C63 S2019-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C63s2015, 2016, 2018Ask for service records and run the exact VIN before purchase.
Mercedes-benzC 250 D2018Ask for service records and run the exact VIN before purchase.
Mercedes-benzC 3002018-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzC 3502020Ask for service records and run the exact VIN before purchase.
Mercedes-benzC 350 E2018-2020Ask for service records and run the exact VIN before purchase.
Mercedes-benzC2502015, 2016Ask for service records and run the exact VIN before purchase.
Mercedes-benzC3002015-2017Ask for service records and run the exact VIN before purchase.
Mercedes-benzC3502015-2017Ask for service records and run the exact VIN before purchase.
Mercedes-benzC350e2016, 2017Ask for service records and run the exact VIN before purchase.
Mercedes-benzC4002015Ask for service records and run the exact VIN before purchase.
Mercedes-benzC4502016, 2017Ask for service records and run the exact VIN before purchase.
Mercedes-benzC63s Amg2017Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10231031?

Staining on door trim strips and top and bottom trim elements on rear side windows. Cause Damage to protective coating of door beltline trim strips, door upper trim strips and side window trim element. Remedy 1. Check if the problem cannot be rectified by polishing the trim bars with the polishing paste. 2. If the complaint cannot be rectified, replace the door beltline trim bars, door upper trim bars and rear side.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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