NHTSA service bulletin

NHTSA Service Bulletin 10249328: 2022, 2023 Toyota Redundant 86

Official manufacturer communication context for 2022, 2023 Toyota Redundant 86, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10249328 summary graphic for 2022, 2023 Toyota Redundant 86
10249328NHTSA document ID
Over-the-air software updatecommunication type
1affected product rows
1source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

TSB: A head unit software update is now available for 2022 ? 2023 model year GR86 vehicles equipped with Toyota Multimedia software version 10 or earlier. The software can be updated to version 11 with a USB update. This software update addresses following items: ?Display screen blank (does not affect backup camera). ?Head unit rebooting (does not affect backup camera). ?SXM radio inoperative. ?Bluetooth disconnects and does not reconnect automatically. ?Scroll bar inoperative even when vehicle is stopped. ?Phone screen setting reset after ignition cycle. ?Radio and/or media buttons won?t change the display screen. ?A ?Please go to your retailer to update the Gracenote Database? message appears unexpectedly. ?Apple CarPlay enhancements. ?Android AutoTM enhancements. ??Software update setup is initializing? appears during USB update and does not go away. ?Touch screen inoperative. ?Unable to switch audio source. ?Radio sound inoperative. ?Radio presets reset. ?SXM radio enhancements. ?USB audio enhancements. ?Phonebook contact name order incorrect. ?Text message audible playback stops. ?Navigation voice guidance stops. ?Unable to make phone call with phone icon in messages tab. ?HD radio enhancements. ?CD does not eject. ?OTA (Over the Air) and USB software update enhancements. A head unit software update by OTA is also available for 2022 model year GR86 vehicles equipped with Toyota Multimedia software version nine or earlier. The software can be updated to version 10 by OTA update. This software update addresses the following items: ?Display screen blank (does not affect backup camera). ?Head unit rebooting (does not affect backup camera). ?SXM radio inoperative. ?Bluetooth disconnects and does not reconnect automatically. ?Scroll bar inoperative even when vehicle is stopped. ?Phone screen setting reset after ignition cycle. ?Radio and/or media buttons won?t change the display scree

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
ToyotaRedundant 862022, 2023Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10249328?

TSB: A head unit software update is now available for 2022 ? 2023 model year GR86 vehicles equipped with Toyota Multimedia software version 10 or earlier. The software can be updated to version 11 with a USB update. This software update addresses following items: ?Display screen blank (does not affect backup camera). ?Head unit rebooting (does not affect backup camera). ?SXM radio inoperative. ?Bluetooth.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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