NHTSA Service Bulletin 11015564: 2021-2025 Mercedes-benz Amg S 63 E
Official manufacturer communication context for 2021-2025 Mercedes-benz Amg S 63 E, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Complaint A) Wind noise in area of rear edge of rear fixed element of panoramic sliding sunroof (EPC item 78/150/550) at speeds over approx. 75mph (Picture I) B) Wind noise in area of rear edge of rear fixed element of panoramic sliding sunroof (EPC item 78/150/550) at speeds over approx. 120mph (Picture I) Cause Below are potential causes for the complaint. A) Lifting and vibrating of sealing lip of rear roof paneling (EPC item 65/015/310) on outer left and right, at the contact surface with the end cap of the drip rail (EPC item 69/060/250) B) Lifting and vibrating of sealing lip of rear roof paneling (EPC item 65/015/310) in the center of the vehicle (Y=0), at the contact surface with the rear fixed element of the panoramic sliding sunroof (EPC item 78/150/550) Identification of source of noise by masking off of (Picture II): A) Joint between drip rail (EPC item 69/060/250), rear roof paneling (EPC item 65/015/300) and rear fixed element of panoramic sliding sunroof (EPC item 78/150/550) B) Joint between sealing lip of rear roof paneling (EPC item 65/015/310) and rear fixed element of panoramic sliding sunroof (EPC item 78/150/550), with approx. 5 cm-long adhesive strip - CAUTION: Sealing lip is very sensitive, do not damage! Remedy A1) Sealing lip (EPC item 65/015/310) is mounted OVER the end cap of the drip rail (EPC item 69/060/250) (Picture III): Carefully push sealing lip under the end cap of the drip rail using a wide plastic wedge A2) Sealing lip (EPC item 65/015/310) is mounted UNDER the end cap of the drip rail (EPC item 69/060/250) (Picture III): Trim sealing lip in extension of glass edge of rear fixed element for panoramic sliding sunroof (EPC item 78/150/550) (Picture IV) B) Replace sealing lip (EPC item 65/015/310); to do so, the rear roof paneling (EPC item 65/015/300) must be removed (attempt to remove the rear roof paneling without damaging it; only replace if damaged) NOTE: Before starting the repair, please ensure that the parts are available in the workshop!
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 11015564?
Complaint A) Wind noise in area of rear edge of rear fixed element of panoramic sliding sunroof (EPC item 78/150/550) at speeds over approx. 75mph (Picture I) B) Wind noise in area of rear edge of rear fixed element of panoramic sliding sunroof (EPC item 78/150/550) at speeds over approx. 120mph (Picture I) Cause Below are potential causes for the complaint. A) Lifting and vibrating of sealing lip of rear roof.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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