NHTSA service bulletin

NHTSA Service Bulletin 11015659: 2020-2025 Mercedes-benz A 220

Official manufacturer communication context for 2020-2025 Mercedes-benz A 220, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11015659 summary graphic for 2020-2025 Mercedes-benz A 220
11015659NHTSA document ID
Over-the-air software updatecommunication type
56affected product rows
56source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the communication software does not correspond with the latest series production configuration. The communication module will receive an OTA update which includes quality-enhancing optimizations and improves the system stability and accessibility of Mercedes me services. The update is downloaded and installed in the background. During installation, the system can be used without restrictions. The new software will become active after the vehicle has been restarted. Remedy MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customers vehicle free of charge and do not require a dealer visit.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes-benzA 2202020-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg A352020, 2021Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C432020-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C632020, 2021Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C63 S2020-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C63 S E2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Cla352020-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Cla452020-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Cls532020, 2021Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E 53 4matic+ Wagon2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E532020-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E53 S2021Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E53e2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E632020-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E63 S2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E63s2020-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gla 352024, 2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gla 45s2024Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11015659?

Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the communication software does not correspond with the latest series production configuration. The communication module will receive an OTA update which includes quality-enhancing optimizations and improves the system stability and accessibility of Mercedes me services. The update is downloaded and.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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