NHTSA service bulletin

NHTSA Service Bulletin 11017217: 2019-2025 Mercedes-benz A 220

Official manufacturer communication context for 2019-2025 Mercedes-benz A 220, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11017217 summary graphic for 2019-2025 Mercedes-benz A 220
11017217NHTSA document ID
Manufacturer communicationcommunication type
74affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Complaint Random heating of air conditioning system. Cause Temperature sensor in overhead control panel (OCP) delivering incorrect values: The temperature sensor in the overhead control panel is malfunctioning. Fault code B110709 or fault code B11F697 are present in the overhead control panel with the status (active) or (active stored). or The temperature sensor in the overhead control panel measures an incorrect temperature (the temperature value can be checked against the actual value in the overhead control panel) If the above-mentioned fault code is not present, the cause could be malfunction on the air conditioning system. Remedy If one of the above-mentioned fault codes should occur, a TIPS case must be created here. If the above fault codes or actual value differences are present in the OCP - please send the case to the Body/Chassis/ Entertainment inbox. Otherwise, the case must be sent to the HV/LV inbox for support in A/C diagnosis. *** It is not necessary to replace the overhead control panel ***

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes-benzA 2202019-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg A352020, 2021Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C432023, 2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C43 4matic2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C63 S E2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Cla352020-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Cla452020-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Cle532024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E 53 4matic+ Wagon2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Eqe2023, 2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Eqe SUV 4matic2024, 2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Eqs2022-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gla 352024, 2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gla 45s2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gla352021-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gla452021-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glb352020-2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glc432024Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11017217?

Complaint Random heating of air conditioning system. Cause Temperature sensor in overhead control panel (OCP) delivering incorrect values: The temperature sensor in the overhead control panel is malfunctioning. Fault code B110709 or fault code B11F697 are present in the overhead control panel with the status (active) or (active stored). or The temperature sensor in the overhead control panel measures an incorrect.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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