NHTSA service bulletin

NHTSA Service Bulletin 11018031: 2019-2025 Mercedes-benz A 220

Official manufacturer communication context for 2019-2025 Mercedes-benz A 220, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11018031 summary graphic for 2019-2025 Mercedes-benz A 220
11018031NHTSA document ID
Warranty program / extensioncommunication type
50affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Complaint Individual functions such as sliding sunroof or roller sunblind can no longer be operated using the gesture recognition system. Cause Gesture recognition system control unit software N168 Remedy For vehicles before modification year 23/2: Perform SCN coding in control unit OMSH223 (N168). For vehicles as of modification year 23/2: Considered to be a series production configuration. A change will not be possible in future. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicles warranty in any way.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes-benzA 2202019-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg A352020, 2021Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C432023, 2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C43 4matic2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C63 S E2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Cla352020-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Cla452020-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Eqs2022-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gla 352024, 2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gla352021-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gla452021-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glb352021-2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gls632020-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gt432021-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gt532019-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gt53e2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gt632019, 2020, 2021, 2023, 2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gt63 S2023Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11018031?

Complaint Individual functions such as sliding sunroof or roller sunblind can no longer be operated using the gesture recognition system. Cause Gesture recognition system control unit software N168 Remedy For vehicles before modification year 23/2: Perform SCN coding in control unit OMSH223 (N168). For vehicles as of modification year 23/2: Considered to be a series production configuration. A change will not be.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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