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A Carchieve report is a complete safety and records check on any U.S. vehicle. Enter the 17-character VIN and you get the decoded vehicle identity and full specifications, every open safety recall, owner-reported complaints by system, official NHTSA crash-test ratings, and a buyer action plan, in one clean report and a downloadable PDF.

How is Carchieve different from a typical VIN lookup?

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What information do I need to run a report?

Only the 17-character Vehicle Identification Number (VIN). The VIN is on the lower-left corner of the windshield, the driver-side door jamb, and the vehicle title or registration.

Where does the data come from?

Every report is built from authoritative U.S. vehicle databases, including the National Highway Traffic Safety Administration (NHTSA) recall, complaint and 5-Star safety-rating programs and the federal VIN product information catalog. Carchieve authenticates the VIN check digit so you know the identity is genuine.

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NHTSA Service Bulletin 11019747: 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 Mercedes Benz Amg C43

Official manufacturer communication context for 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 Mercedes Benz Amg C43, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

11019747NHTSA document ID

Manufacturer communicationcommunication type

97affected product rows

90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function), noise (breakaway noise) when leaving the limit stops of the height adjustment. Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Driver seat control unit software 2. Steering column height adjustment transmission Remedy There are 2 repair procedures to follow depending on vehicle (differentiated according to model and vehicle manufacturing date) 1. Perform software update of driver's seat control unit 2. Replace repair kit for steering column height adjustment Procedure 1: Perform software update of driver seat control unit. ALL models except 205/253/293/222/217/231/463/213/238/257/290 up to special equipment code 801. Move out the fore/aft adjustment to the end position. Release jamming of height adjustment by knocking with palm of hand onto top of steering wheel/at the same time pressing adjustment switch downward After releasing the jam, perform a software update of the driver's seat control unit If procedure 1 is not effective, there is no new software available for the driver seat control unit, or the chassis is not listed above (167, 223, 294, 206, 294, 295, 296, 297,232,214,254) then use procedure 2. Procedure 2: Replace repair kit for steering column height adjustment. Move out the fore/aft adjustment to the end position. Release jamming of height adjustment by knocking with palm of hand onto top of steering wheel/at the same time pressing adjustment switch downward Remove footwell trim on driver's side. Determine type version of height adjustment in XENTRY Parts Information and order appropriate replacement part (refer to attachment). 1. Version A: A 231 460 77 00 2. Version B: A 205 460 38 03 Remove steering column. Remove height adjustment (adjustment repair kit). Install repair kit (adjustment repair kit) (observe tightening torque for screws in attachment). Install steering column. If possible, flash driver seat control unit to latest software release or code SCN again. Commission driver seat control unit (normalization of limit stops is deleted and learning process repeated).

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note

Mercedes BenzC 300 4matic2018Ask for service records and run the exact VIN before purchase.

Mercedes BenzG5002002-2008Ask for service records and run the exact VIN before purchase.

Mercedes BenzG5502009Ask for service records and run the exact VIN before purchase.

Mercedes BenzRedundant C63 Amg2015Ask for service records and run the exact VIN before purchase.

Mercedes-benzAmg C432016, 2017, 2018, 2019, 2020, 2021, 2023Ask for service records and run the exact VIN before purchase.

Mercedes-benzAmg C632016-2021Ask for service records and run the exact VIN before purchase.

Mercedes-benzAmg C63 S2019-2023Ask for service records and run the exact VIN before purchase.

Mercedes-benzAmg C63 S E2024Ask for service records and run the exact VIN before purchase.

Mercedes-benzAmg C63s2015, 2016, 2018Ask for service records and run the exact VIN before purchase.

Mercedes-benzAmg Cls532019-2021Ask for service records and run the exact VIN before purchase.

Mercedes-benzAmg E 53 4matic+ Wagon2025Ask for service records and run the exact VIN before purchase.

Mercedes-benzAmg E63 S2023Ask for service records and run the exact VIN before purchase.

Mercedes-benzAmg E63s2018-2021Ask for service records and run the exact VIN before purchase.

Mercedes-benzAmg Eqe2023, 2024Ask for service records and run the exact VIN before purchase.

Mercedes-benzAmg Eqe SUV 4matic2024, 2025Ask for service records and run the exact VIN before purchase.

Mercedes-benzAmg Eqs2022-2024Ask for service records and run the exact VIN before purchase.

Mercedes-benzAmg G 552003, 2004Ask for service records and run the exact VIN before purchase.

Mercedes-benzAmg G632013-2025Ask for service records and run the exact VIN before purchase.

Buyer checklist

Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
Check recall campaign pages for safety actions that may require dealer repair.
Compare this bulletin with common problem pages for the same model and component area.
Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11019747?

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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