NHTSA Service Bulletin 11022773: 2024, 2025 Mazda Cx-70 Plug-in Hybrid
Official manufacturer communication context for 2024, 2025 Mazda Cx-70 Plug-in Hybrid, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
SSPD9 August 25, 2025 Adding coverage for Towing Subject: Notification of Warranty Extension Program - Special Service Program (SSP) D9 2024 CX-90 and 2025 CX-70, SKYACTIV-G 2.5 PHEV Water Heater Malfunction Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the water heater concern on certain MY2024 CX-90 PHEV and MY2025 CX-70 PHEV vehicles that are equipped with the suspected water heater. The warranty coverage for an applicable repair has been extended to 8 years (96 months) from the original warranty start date, with no mileage limitation. Concern Outline: On certain subject vehicles, while warming up the cabin after starting the vehicle in EV mode, the nichrome wire in the water heater may break or a decrease in insulation resistance may be detected, causing the concerns described below: 1) The heater does not work properly. 2) The hybrid system warning light may turn on and the DTC P0AA6:00 may be stored in memory. - P0AA6:00 High voltage insulation malfunction: Decrease in vehicle insulation resistance. This is a warranty extension for the specified repair only. Inspection and replacement of non-failed parts will not be eligible for reimbursement under this SSP to the dealer or customer. This program extends the warranty period for actual failures due to defects in workmanship or materials in accordance with the Mazda Warranty Policy and Procedures. If a customer arrives at your dealership with the concern described, please repair the vehicle under this Special Service Program. SSPD9 Water Heater Malfunction WARRANTY EXTENSION For certain 2024 CX-90 PHEV and 2025 CX-70 PHEV vehicles that are equipped with the suspected water heater, the warranty coverage for an applicable repair of the water heater has been extended to 8 years (96 months) from the original warranty start date, with no mileage limitation. CONDITION OF CONCERN While warning up the cabin using the water heater after starting the vehicle in EV mode, the nichrome wire in the water heater may break or a decrease in insulation resistance may be detected, causing the concerns described below: Heater performance may become poor: 1. The hybrid system warning light may turn on and the DTC P0AA6:00 may be stored. 2. P0AA6:00 High voltage insulation malfunction: Decrease in vehicle insulation resistance OWNER NOTIFICATION Mazda will notify all U.S. owners of the subject vehicles by first class mail no later than September 1, 2025. Owners will be advised that they do not need to bring their vehicle to a dealer if it does not exhibit the affected conditions. Owners will also be advised that any previous repair on the water heater due to concerns related to this SSP will be eligible for reimbursement if the repair was performed at the owners expense. Please refer the customer to the Owner Letter for reimbursement instructions. NO COVERAGE FOR BRANDED AND OTHER LIMITATIONS - EXCLUDED COVERAGE Per Warranty policy 3.26 all limitations apply to this Warranty Extension. There is no coverage for total loss/insurance/salvage or rebuilt titles (W1). If you are unsure about the policy please contact the Warranty Department. REPAIR PROCEDURE If you receive customer complaints about the check engine light ON with P0AA6:00 with any of the symptoms mentioned above, verify the concerns and perform appropriate repair according to the Service Information Technical Service Bulletin (TSB) No. 07-006/24. Note: Please always refer to the latest version of TSB.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 11022773?
SSPD9 August 25, 2025 Adding coverage for Towing Subject: Notification of Warranty Extension Program - Special Service Program (SSP) D9 2024 CX-90 and 2025 CX-70, SKYACTIV-G 2.5 PHEV Water Heater Malfunction Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the water heater concern on certain MY2024 CX-90 PHEV and MY2025 CX-70.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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