NHTSA service bulletin

NHTSA Service Bulletin 11025560: 2015-2025 Mercedes Benz Amg C43

Official manufacturer communication context for 2015-2025 Mercedes Benz Amg C43, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11025560 summary graphic for 2015-2025 Mercedes Benz Amg C43
11025560NHTSA document ID
Manufacturer communicationcommunication type
48affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Complaint The shift from 1st to 2nd gear may be uncomfortable under light load. Cause Vehicles with engine M264 and transmission 725.0 may be equipped with specific software versions. Remedy Update Transmission Software (VGSNAG3). 1. Perform IPR and update transmission control unit software - see list of new software numbers below A0009027479 A0009027579 A0009027779 A0019026209 A0019025909 A0019025809 A0019025609 A0019024809 A0019024309 A0019024709 After updating the software, isolated/intermittent instances of the concern may occur. 2. Perform a standstill adaptation and reevaluate concern. The vehicle can be released if no longer present

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes BenzC 300 4matic2018Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C432016-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C43 4matic2023-2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C632015-2021Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C63 S2019-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C63 S E2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C63 S E2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C63 S E 4matic+2024, 2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C63s2018Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Cle63e S2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E432017, 2018Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E532019-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E63 S2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E63s2018-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glc432017-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glc632018-2021Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gle532021-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gle53 4matic2025Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11025560?

Complaint The shift from 1st to 2nd gear may be uncomfortable under light load. Cause Vehicles with engine M264 and transmission 725.0 may be equipped with specific software versions. Remedy Update Transmission Software (VGSNAG3). 1. Perform IPR and update transmission control unit software - see list of new software numbers below A0009027479 A0009027579 A0009027779 A0019026209 A0019025909 A0019025809 A0019025609.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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