NHTSA service bulletin

NHTSA Service Bulletin 11028117: 2023-2025 Freightliner Sprinter 1500

Official manufacturer communication context for 2023-2025 Freightliner Sprinter 1500, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11028117 summary graphic for 2023-2025 Freightliner Sprinter 1500
11028117NHTSA document ID
Manufacturer communicationcommunication type
8affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Complaint Check engine warning light is active. The following fault codes may be present in the engine control unit: P3007F1 Leak detected in the intake air system or P3007F2 Mass air flow malfunction in the intake air system (cylinder bank 1) or P300CA8 Leak detected in the intake air system or P300CA9 Mass air flow malfunction in the intake air system (cylinder bank 1) or P300CA9 and P3007F1: Faults are present simultaneously in the quick test In addition, the customer may report: An air leak type noise from the engine compartment/intake air area, and/or A chugging noise, especially during acceleration or under load. These noise complaints can be present with or without the above fault codes. Cause Causes for FC P3007F1 or P300CA8: Faults are set if: If there is a leakage upstream of the exhaust gas turbocharger (see "Dichtring_Sealant.jpg"). If the housing intermediate flange at the high-pressure EGR valve (where the exhaust back pressure sensor connects) is carbonized or clogged, or if there is carbonization/incomplete sealing of the high-pressure or lowpressure EGR valves. (See Gehaeusezwischenflansch_intermediate_flange.jpg and verstopfter_Gehaeusezwischenflansch_clogged_Intermediate_Flange.jpg.) Note: Only relevant if the correction value in load range 1 is less than -8%. If the intake manifold (charge air distribution line) or charge air cooler is carbonized (see "Saugrohr_intake_manifold.jpg"). If engine timing is misadjusted. There is a defective hot film mass air flow sensor or a hot film mass air flow sensor that is affected by incorrect airflow (this can be due to a clogged or deformed air filter). Refer to the attached file "Luftfilter_air_filter." Cause of fault code combination P300CA9 AND P3007F1: Faults are set if: There is carbonization or incomplete closure of the high-pressure exhaust gas recirculation valve, especially in the housing intermediate flange at the EGR valve (linked to the exhaust back pressure sensor). Charleston Plant Identification VIN 11th Digit T: For vehicles produced at the Charleston Plant (identified by T in the 11th digit of the VIN) with a production date on or after 12/20/2023: If fault code P3007F1 or P300CA8 is set, an air leak is found, and the cause is identified as a loose or mis-installed Clean Air Line from the factory, open an Initial Field Quality (Info Only) case. Include the current Quick Test and photos showing the Clean Air Line issue. For all other vehicles, continue diagnosis as per the standard instructions.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
FreightlinerSprinter 15002023, 2024Ask for service records and run the exact VIN before purchase.
FreightlinerSprinter 25002023, 2024Ask for service records and run the exact VIN before purchase.
FreightlinerSprinter 35002023, 2024Ask for service records and run the exact VIN before purchase.
FreightlinerSprinter 45002023, 2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzSprinter 15002023-2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzSprinter 25002023-2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzSprinter 35002023-2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzSprinter 45002023, 2024Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11028117?

Complaint Check engine warning light is active. The following fault codes may be present in the engine control unit: P3007F1 Leak detected in the intake air system or P3007F2 Mass air flow malfunction in the intake air system (cylinder bank 1) or P300CA8 Leak detected in the intake air system or P300CA9 Mass air flow malfunction in the intake air system (cylinder bank 1) or P300CA9 and P3007F1: Faults are present.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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