NHTSA Service Bulletin 11028720: 2023-2025 Toyota Bz4x
Official manufacturer communication context for 2023-2025 Toyota Bz4x, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Toyota is conducting a noncompliance equipment recall involving certain Rear Combination Lamp service parts for Toyota bZ4X sold from December 2023 to November 2025 in the U.S. Approximately 80 service parts are involved in this recall. The subject rear combination lamp service parts were sold in the U.S. even though they were intended for an overseas market. These parts do not meet a federal safety standard because they have a side marker reflector instead of a side marker lamp. In the absence of light reflecting off the reflector, this can reduce the ability of other road users to identify the rear of the vehicle from the side, potentially increasing the risk of a crash.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 11028720?
Toyota is conducting a noncompliance equipment recall involving certain Rear Combination Lamp service parts for Toyota bZ4X sold from December 2023 to November 2025 in the U.S. Approximately 80 service parts are involved in this recall. The subject rear combination lamp service parts were sold in the U.S. even though they were intended for an overseas market. These parts do not meet a federal safety standard.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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