NHTSA service bulletin

NHTSA Service Bulletin 11030302: 2017-2026 Mercedes Benz A 220

Official manufacturer communication context for 2017-2026 Mercedes Benz A 220, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11030302 summary graphic for 2017-2026 Mercedes Benz A 220
11030302NHTSA document ID
Warranty program / extensioncommunication type
29affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Complaint -Check engine light illuminated. -Engine runs rough. -Poor shifting or jerking when accelerating. -Fault codes stored related to mixture formation, injector quantity adjustment, or misfire. Note: One or more of the above symptoms can occur. It is possible that no fault codes are stored. Cause Leaking valve seat in cylinder head. Remedy -Perform cylinder leakage check as noted in WIS group 01.00. If excessive leakage is found determine if leak is from intake or exhaust valves. -If leakage is found from intake or exhaust valves, remove cylinder head and inspect valve seats. -The complete cylinder head must be replaced if valve seat damage is found. The valve seats can not be reworked. -Engine oil and filter should be changed after the repair. Workshop notes cylinder head repair: 1. The intake rocker arm roller is narrower than the exhaust and they must not be interchanged. Mark the rocker arms so they are reinstalled in their original location. 2. Inspect all parts that are being reused (i.e. camshafts, rocker arms) for signs of wear or damage. See WIS doc AH05.20-P-1000-09SZ for examples of normal and abnormal wear. Replace parts with new if damage or wear is found. 3. Check that all rocker arms are correctly located on the camshaft before installing cylinder head cover. Rotate engine at least 2 times and check that there are no problems with rocker arms. 4. The timing chain tensioner can be reused if it extends fully, has no noticeable problems in prior operation, and no chain drive components were replaced. 5. Care must be taken when removing fuel injectors to prevent damage. See WIS doc AR07.03-P-0004-03MM. 6. Cleanliness must be observed during repair to prevent subsequent complaint or engine damage: When cleaning engine block surface, ensure oil ports are sealed to prevent debris from entering oil circuit. Refer to SI01.40-P-0010A. No abrasive materials, sharp-edged tools, or unapproved cleaners should be used on engine block surface. Refer to AR01.00-P-0050-01A. Any debris from cleaning that has entered the cooling jacket should be removed before assembly of engine. The debris can otherwise cause blockage in the cooling circuit leading to engine overheating. If any of the parts listed below are found damaged or in need of replacement during cylinder head valveseat diagnosis or repair, and the vehicle has warranty coverage, they must be claimed on a separate partsonly line. These items are not covered under the cylinder head warranty extension and cannot be included with the claim. Camshafts Camshaft adjustment solenoids Camshaft positioners Fuel injectors Hydraulic valve play compensating elements Roller rocker arms Spark plugs Timing chain Timing chain guide rails

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes BenzC 300 4matic2018Ask for service records and run the exact VIN before purchase.
Mercedes-benzA 2202019-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzA 220 4matic2020, 2021Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg A352020, 2021Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg A35 4matic2020Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Cla352020-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Cla35 4matic2020, 2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gla 352024, 2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gla 35 4matic2024, 2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gla352017, 2018, 2021, 2022, 2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glb352020-2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glb35 4matic2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzC 3002018-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzC 300 4matic2021-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzCla 2502019-2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzCla 250 4matic2020, 2021, 2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzE 3502020-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzGla 2502020-2026Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11030302?

Complaint -Check engine light illuminated. -Engine runs rough. -Poor shifting or jerking when accelerating. -Fault codes stored related to mixture formation, injector quantity adjustment, or misfire. Note: One or more of the above symptoms can occur. It is possible that no fault codes are stored. Cause Leaking valve seat in cylinder head. Remedy -Perform cylinder leakage check as noted in WIS group 01.00. If.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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