NHTSA service bulletin

NHTSA Service Bulletin 11031620: 2012-2015 Mercedes-benz C250

Official manufacturer communication context for 2012-2015 Mercedes-benz C250, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11031620 summary graphic for 2012-2015 Mercedes-benz C250
11031620NHTSA document ID
Warranty program / extensioncommunication type
3affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has extended the warranty for the high pressure fuel pump from the original New Vehicle Limited Warranty of 4 years / 50,000 miles to 10 years / 120,000 miles (whichever occurs first) on certain Model Year (MY) 2012-2015 vehicles. The extended warranty includes the replacement of the high pressure fuel pump due to a potential failure that should result in reduced fuel pressure and activation of the Malfunction Indicator Lamp (MIL) with fault code (P000277). This extended warranty applies to all aforementioned conditions that necessitate the service and or replacement of the high-pressure fuel pump under the standard warranty terms and conditions. Please be advised that all high-pressure fuel pumps being claimed under this extended warranty must have a quick test uploaded with fault code information (P000277), and may be audited. All high-pressure fuel pumps found to be functioning properly or without proper documentation will be returned and the claim debited in full. The following damage codes and parts kit can only be claimed for the replacement of the high-pressure fuel pump: Damage Code: 07206 high-pressure fuel pump Parts: A2710700000 high-pressure fuel pump

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes-benzC2502012-2015Ask for service records and run the exact VIN before purchase.
Mercedes-benzSlk2502013Ask for service records and run the exact VIN before purchase.
Mercedes-benzSlk2502014, 2015Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11031620?

Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has extended the warranty for the high pressure fuel pump from the original New Vehicle Limited Warranty of 4 years / 50,000 miles to 10 years / 120,000 miles (whichever occurs first) on certain Model Year (MY) 2012-2015 vehicles. The extended warranty includes the replacement of the high pressure fuel pump due to a potential failure that should.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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