NHTSA service bulletin

NHTSA Service Bulletin 11031845: 2021-2023 Mercedes-benz Amg Cla35

Official manufacturer communication context for 2021-2023 Mercedes-benz Amg Cla35, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11031845 summary graphic for 2021-2023 Mercedes-benz Amg Cla35
11031845NHTSA document ID
Service campaigncommunication type
9affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Dear Mercedes-Benz Owner: On behalf of Mercedes-Benz USA, LLC (MBUSA), thank you for being a part of the Mercedes-Benz family. We hope that you are enjoying your vehicle. Here at MBUSA, we are committed to delivering an exceptional ownership experience. In our continuing efforts to ensure the proper performance and quality of your vehicle, we are writing to inform you that on certain Model Year 2021 - 2023 CLA and GLA vehicles, the nozzle geometry of the exhaust turbocharger might not meet specifications. This could affect exhaust flow in certain load/rpm ranges and increase NOx emissions, potentially causing the vehicle to exceed emissions regulatory limits. An Emission Service Campaign is being conducted to remedy the situation. Our records indicate that your vehicle is included in the affected population of vehicles.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes-benzAmg Cla352021-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Cla452021-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gla352021-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gla452021-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gla45 S2021Ask for service records and run the exact VIN before purchase.
Mercedes-benzCla 2502021-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzCla 250 4matic2021Ask for service records and run the exact VIN before purchase.
Mercedes-benzGla 2502021-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzGla 250 4matic2021Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11031845?

Dear Mercedes-Benz Owner: On behalf of Mercedes-Benz USA, LLC (MBUSA), thank you for being a part of the Mercedes-Benz family. We hope that you are enjoying your vehicle. Here at MBUSA, we are committed to delivering an exceptional ownership experience. In our continuing efforts to ensure the proper performance and quality of your vehicle, we are writing to inform you that on certain Model Year 2021 - 2023 CLA and.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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