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2017 Jeep Cherokee: Recalls, Complaints & Safety Ratings

6Safety recalls
1,335Owner complaints
4★NHTSA overall
Quick answer

The 2017 Jeep Cherokee has 6 NHTSA safety recall campaigns and 1,335 owner complaints on file, with an overall 4-star NHTSA crash-test rating. Check a specific VIN to confirm whether recalls apply, whether repairs were completed, and what to verify before you buy.

2017 Jeep Cherokee safety record graphic showing 6 recalls, 1,335 owner complaints and 4-star overall NHTSA rating.
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2017 Jeep Cherokee pages show model-level safety data. A Carchieve VIN report checks the exact car before you buy.

Safety record reviewed October 2026 · sourced from NHTSA

The 2017 Jeep Cherokee has 6 safety recall campaigns and 1,335 owner complaints on file with the National Highway Traffic Safety Administration, and it earned an overall 4-star NHTSA crash-test rating. Below is the public model-level safety record. To see whether a specific Cherokee had applicable recalls repaired and what its decoded VIN says, run that car's VIN.

Safety recalls

1

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

Campaign 20V343000 · 11/06/2020

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

RiskA loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
RemedyFCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
2

ELECTRICAL SYSTEM:WIRING

Campaign 18V332000 · 17/05/2018

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

RiskIf the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
RemedyChrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
3

EQUIPMENT:OTHER:LABELS

Campaign 17V543000 · 31/08/2017

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

RiskThe missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.
RemedyChrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.
4

AIR BAGS:KNEE BOLSTER

Campaign 16V799000 · 02/11/2016

Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.

RiskIf the driver's knee air bag does not properly inflate, there is an increased risk of injury in the event of a crash.
RemedyChrysler will notify owners, and dealers will replace the driver's knee air bag module, free of charge. The recall began November 9, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S84.
5

POWER TRAIN:AUTOMATIC TRANSMISSION

Campaign 23V302000 · 27/04/2023

Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

RiskA loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
RemedyFCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
6

POWER TRAIN

Campaign 25V011000 · 29/04/2025

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

RiskA loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
RemedyDealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

What owners complain about

The systems 2017 Jeep Cherokee owners report most often to federal regulators:

Power Train648
Unknown Or Other343
Electrical System342
Engine259
Vehicle Speed Control60
Service Brakes58

NHTSA crash-test ratings

Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Overall★★★★★

Frequently asked questions

Does the 2017 Jeep Cherokee have any recalls?

Yes. The 2017 Jeep Cherokee has 6 NHTSA recall campaigns associated with this model year. Recall repairs are free at a franchised dealer when the exact VIN is affected. Check your specific VIN to confirm applicability and completion.

What problems do 2017 Jeep Cherokee owners report?

Owners have filed 1,335 complaints with the NHTSA for the 2017 Jeep Cherokee, most often about the power train, unknown or other, electrical system.

How do I check a specific Cherokee's history?

Enter the 17-character VIN into Carchieve. You get the recalls, owner complaints and crash ratings shown here for that exact vehicle, plus full decoded specifications and a guided title and odometer check.

Check a specific 2017 Jeep Cherokee

This page covers the model. For one exact car, run its 17-character VIN to confirm recalls, decoded specifications and buyer checks.

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