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2020 Jeep Cherokee: Recalls, Complaints & Safety Ratings

3Safety recalls
248Owner complaints
4★NHTSA overall
Quick answer

The 2020 Jeep Cherokee has 3 open NHTSA safety recalls and 248 owner complaints on file, with an overall 4-star NHTSA crash-test rating. Recall repairs are free at a franchised dealer. Check a specific VIN to confirm whether the work was done and to verify mileage and title.

Safety record reviewed June 2026 · sourced from NHTSA

The 2020 Jeep Cherokee has 3 open safety recalls and 248 owner complaints on file with the National Highway Traffic Safety Administration, and it earned an overall 4-star NHTSA crash-test rating. Below is the public safety record. To see whether a specific Cherokee had its recalls repaired and how its mileage and title check out, run that car's VIN.

Safety recalls

1

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Campaign 20V191000 · 10/09/2020

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

RiskThe lingering rearview image can distract the driver, increasing the risk of a crash.
RemedyChrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
2

STEERING:RACK AND PINION:RACK

Campaign 19V637000 · 29/08/2019

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

RiskA loss of steering control increases the risk of a crash.
RemedyChrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
3

POWER TRAIN

Campaign 26V290000 · 07/05/2026

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

RiskA failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
RemedyThe remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

What owners complain about

The systems 2020 Jeep Cherokee owners report most often to federal regulators:

Power Train132
Engine35
Unknown Or Other33
Electrical System33
Service Brakes23
Steering19

NHTSA crash-test ratings

Frontal crash★★★★
Side crash★★★★★
Rollover★★★★
Overall★★★★

Frequently asked questions

Does the 2020 Jeep Cherokee have any recalls?

Yes. The 2020 Jeep Cherokee has 3 NHTSA recall campaigns. Recall repairs are free at a franchised dealer. Check your specific VIN to see whether the work was completed.

What problems do 2020 Jeep Cherokee owners report?

Owners have filed 248 complaints with the NHTSA for the 2020 Jeep Cherokee, most often about the power train, engine, unknown or other.

How do I check a specific Cherokee's history?

Enter the 17-character VIN into Carchieve. You get the recalls, owner complaints and crash ratings shown here for that exact vehicle, plus full decoded specifications and a guided title and odometer check.

Check a specific 2020 Jeep Cherokee

This page covers the model. For one exact car, run its 17-character VIN to confirm its recalls, mileage and title.

Check a VIN