What is a Carchieve vehicle history report?

A Carchieve report is a complete safety and records check on any U.S. vehicle. Enter the 17-character VIN and you get the decoded vehicle identity and full specifications, every open safety recall, owner-reported complaints by system, official NHTSA crash-test ratings, and a buyer action plan, in one clean report and a downloadable PDF.

How is Carchieve different from a typical VIN lookup?

Carchieve doesn't just dump raw data. It authenticates the VIN, organizes every federal safety record into a buyer-ready dossier, scores the vehicle, and tells you exactly what to inspect, ask and verify before you pay, the way a careful mechanic would read the car.

How fast will I get my report?

Reports are generated in under a minute. As soon as your VIN is checked against the recall, complaint, ratings and identity databases, your report and PDF are ready to view and download.

Can I buy more than one report?

Yes. A single report is $24.99. If you're comparing several cars, the 3- and 5-report bundles save you money per report and the extra credits stay in your account until you use them.

What information do I need to run a report?

Only the 17-character Vehicle Identification Number (VIN). The VIN is on the lower-left corner of the windshield, the driver-side door jamb, and the vehicle title or registration.

Where does the data come from?

Every report is built from authoritative U.S. vehicle databases, including the National Highway Traffic Safety Administration (NHTSA) recall, complaint and 5-Star safety-rating programs and the federal VIN product information catalog. Carchieve authenticates the VIN check digit so you know the identity is genuine.

Can I share the report with a seller or mechanic?

Yes. Every report includes a professionally formatted PDF you can download, print, or forward to a private seller, dealer, or mechanic to support your buying decision.

2020 Toyota Highlander Recalls: 4 Campaigns, 317 Complaints & Ratings

The 2020 Toyota Highlander has 4 safety recall campaigns and 317 owner complaints on file with the National Highway Traffic Safety Administration, and it earned an overall 5-star NHTSA crash-test rating. Below is the public model-level safety record. To see whether a specific Highlander had applicable recalls repaired and what its decoded VIN says, run that car's VIN.

Safety recalls

AIR BAGS

Campaign 20V633000 · 14/10/2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.

RiskImproper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.

RemedyToyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14.

FUEL SYSTEM, GASOLINE:DELIVERY

Campaign 20V162000 · 19/03/2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.

RiskImproper fuel supply programming can result in a vehicle stall, increasing the risk of a crash.

RemedyToyota will notify owners, and dealers will reprogram the ECU, free of charge. The recall began May 15, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TA06.

STRUCTURE:BODY:BUMPERS

Campaign 23V720000 · 26/10/2023

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

RiskA detached front bumper cover can become a road hazard, increasing the risk of a crash.

RemedyDealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Campaign 23V865000 · 20/12/2023

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

RiskAn air bag that does not deploy during a crash increases the risk of injury.

RemedyDealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

What owners complain about

The systems 2020 Toyota Highlander owners report most often to federal regulators:

Power Train125

Unknown Or Other44

Service Brakes39

Air Bags32

Structure29

Fuel19

NHTSA crash-test ratings

Frontal crash★★★★★

Side crash★★★★★

Rollover★★★★★

Overall★★★★★

Frequently asked questions

Does the 2020 Toyota Highlander have any recalls?

Yes. The 2020 Toyota Highlander has 4 NHTSA recall campaigns associated with this model year. Recall repairs are free at a franchised dealer when the exact VIN is affected. Check your specific VIN to confirm applicability and completion.

What problems do 2020 Toyota Highlander owners report?

Owners have filed 317 complaints with the NHTSA for the 2020 Toyota Highlander, most often about the power train, unknown or other, service brakes.

How do I check a specific Highlander's history?

Enter the 17-character VIN into Carchieve. You get the recalls, owner complaints and crash ratings shown here for that exact vehicle, plus full decoded specifications and a guided title and odometer check.

2020 Toyota Highlander: Recalls, Complaints & Safety Ratings

Run a full report for this Highlander

Safety recalls

AIR BAGS

FUEL SYSTEM, GASOLINE:DELIVERY

STRUCTURE:BODY:BUMPERS

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

What owners complain about

NHTSA crash-test ratings

Frequently asked questions

Does the 2020 Toyota Highlander have any recalls?

What problems do 2020 Toyota Highlander owners report?

How do I check a specific Highlander's history?

Check a specific 2020 Toyota Highlander

2020 Toyota Highlander: Recalls, Complaints & Safety Ratings

Run a full report for this Highlander

Safety recalls

AIR BAGS

FUEL SYSTEM, GASOLINE:DELIVERY

STRUCTURE:BODY:BUMPERS

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

What owners complain about

NHTSA crash-test ratings

Frequently asked questions

Does the 2020 Toyota Highlander have any recalls?

What problems do 2020 Toyota Highlander owners report?

How do I check a specific Highlander's history?

Check a specific 2020 Toyota Highlander

Other model years