What is a Carchieve vehicle history report?

A Carchieve report is a complete safety and records check on any U.S. vehicle. Enter the 17-character VIN and you get the decoded vehicle identity and full specifications, every open safety recall, owner-reported complaints by system, official NHTSA crash-test ratings, and a buyer action plan, in one clean report and a downloadable PDF.

How is Carchieve different from a typical VIN lookup?

Carchieve doesn't just dump raw data. It authenticates the VIN, organizes every federal safety record into a buyer-ready dossier, scores the vehicle, and tells you exactly what to inspect, ask and verify before you pay, the way a careful mechanic would read the car.

How fast will I get my report?

Reports are generated in under a minute. As soon as your VIN is checked against the recall, complaint, ratings and identity databases, your report and PDF are ready to view and download.

Can I buy more than one report?

Yes. A single report is $24.99. If you're comparing several cars, the 3- and 5-report bundles save you money per report and the extra credits stay in your account until you use them.

What information do I need to run a report?

Only the 17-character Vehicle Identification Number (VIN). The VIN is on the lower-left corner of the windshield, the driver-side door jamb, and the vehicle title or registration.

Where does the data come from?

Every report is built from authoritative U.S. vehicle databases, including the National Highway Traffic Safety Administration (NHTSA) recall, complaint and 5-Star safety-rating programs and the federal VIN product information catalog. Carchieve authenticates the VIN check digit so you know the identity is genuine.

Can I share the report with a seller or mechanic?

Yes. Every report includes a professionally formatted PDF you can download, print, or forward to a private seller, dealer, or mechanic to support your buying decision.

2021 Toyota Highlander Recalls, Complaints & Safety Ratings

The 2021 Toyota Highlander has 4 open safety recalls and 458 owner complaints on file with the National Highway Traffic Safety Administration, and it earned an overall 5-star NHTSA crash-test rating. Below is the public safety record. To see whether a specific Highlander had its recalls repaired and how its mileage and title check out, run that car's VIN.

Safety recalls

STRUCTURE:BODY:BUMPERS

Campaign 23V720000 · 26/10/2023

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

RiskA detached front bumper cover can become a road hazard, increasing the risk of a crash.

RemedyDealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Campaign 23V865000 · 20/12/2023

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

RiskAn air bag that does not deploy during a crash increases the risk of injury.

RemedyDealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

TIRES

Campaign 24V452000 · 18/06/2024

Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

RiskTires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.

RemedySET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.

SEATS:MID/REAR ASSEMBLY:RECLINER

Campaign 26V128000 · 05/03/2026

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2024 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.

RiskA seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.

RemedyDealers will replace the return springs in the seat back recliner assemblies, free of charge. Interim letters notifying owners of the safety risk were mailed April 27, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.

What owners complain about

The systems 2021 Toyota Highlander owners report most often to federal regulators:

Power Train177

Service Brakes64

Unknown Or Other56

Structure47

Engine43

Air Bags42

NHTSA crash-test ratings

Frontal crash★★★★★

Side crash★★★★★

Rollover★★★★★

Overall★★★★★

Frequently asked questions

Does the 2021 Toyota Highlander have any recalls?

Yes. The 2021 Toyota Highlander has 4 NHTSA recall campaigns. Recall repairs are free at a franchised dealer. Check your specific VIN to see whether the work was completed.

What problems do 2021 Toyota Highlander owners report?

Owners have filed 458 complaints with the NHTSA for the 2021 Toyota Highlander, most often about the power train, service brakes, unknown or other.

How do I check a specific Highlander's history?

Enter the 17-character VIN into Carchieve. You get the recalls, owner complaints and crash ratings shown here for that exact vehicle, plus full decoded specifications and a guided title and odometer check.

2021 Toyota Highlander: Recalls, Complaints & Safety Ratings

Safety recalls

STRUCTURE:BODY:BUMPERS

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

TIRES

SEATS:MID/REAR ASSEMBLY:RECLINER

What owners complain about

NHTSA crash-test ratings

Frequently asked questions

Does the 2021 Toyota Highlander have any recalls?

What problems do 2021 Toyota Highlander owners report?

How do I check a specific Highlander's history?

Check a specific 2021 Toyota Highlander

2021 Toyota Highlander: Recalls, Complaints & Safety Ratings

Safety recalls

STRUCTURE:BODY:BUMPERS

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

TIRES

SEATS:MID/REAR ASSEMBLY:RECLINER

What owners complain about

NHTSA crash-test ratings

Frequently asked questions

Does the 2021 Toyota Highlander have any recalls?

What problems do 2021 Toyota Highlander owners report?

How do I check a specific Highlander's history?

Check a specific 2021 Toyota Highlander

Other model years