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2021 Toyota Highlander: Recalls, Complaints & Safety Ratings

4Safety recalls
523Owner complaints
5★NHTSA overall
Quick answer

The 2021 Toyota Highlander has 4 NHTSA safety recall campaigns and 523 owner complaints on file, with an overall 5-star NHTSA crash-test rating. Check a specific VIN to confirm whether recalls apply, whether repairs were completed, and what to verify before you buy.

2021 Toyota Highlander safety record graphic showing 4 recalls, 523 owner complaints and 5-star overall NHTSA rating.
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2021 Toyota Highlander pages show model-level safety data. A Carchieve VIN report checks the exact car before you buy.

Safety record reviewed October 2026 · sourced from NHTSA

The 2021 Toyota Highlander has 4 safety recall campaigns and 523 owner complaints on file with the National Highway Traffic Safety Administration, and it earned an overall 5-star NHTSA crash-test rating. Below is the public model-level safety record. To see whether a specific Highlander had applicable recalls repaired and what its decoded VIN says, run that car's VIN.

Safety recalls

1

STRUCTURE:BODY:BUMPERS

Campaign 23V720000 · 26/10/2023

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

RiskA detached front bumper cover can become a road hazard, increasing the risk of a crash.
RemedyDealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
2

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Campaign 23V865000 · 20/12/2023

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

RiskAn air bag that does not deploy during a crash increases the risk of injury.
RemedyDealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
3

TIRES

Campaign 24V452000 · 18/06/2024

Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

RiskTires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.
RemedySET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.
4

SEATS:MID/REAR ASSEMBLY:RECLINER

Campaign 26V128000 · 05/03/2026

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.

RiskA seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.
RemedyDealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.

What owners complain about

The systems 2021 Toyota Highlander owners report most often to federal regulators:

Power Train222
Unknown Or Other67
Service Brakes67
Structure51
Engine47
Air Bags42

NHTSA crash-test ratings

Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Overall★★★★★

Frequently asked questions

Does the 2021 Toyota Highlander have any recalls?

Yes. The 2021 Toyota Highlander has 4 NHTSA recall campaigns associated with this model year. Recall repairs are free at a franchised dealer when the exact VIN is affected. Check your specific VIN to confirm applicability and completion.

What problems do 2021 Toyota Highlander owners report?

Owners have filed 523 complaints with the NHTSA for the 2021 Toyota Highlander, most often about the power train, unknown or other, service brakes.

How do I check a specific Highlander's history?

Enter the 17-character VIN into Carchieve. You get the recalls, owner complaints and crash ratings shown here for that exact vehicle, plus full decoded specifications and a guided title and odometer check.

Check a specific 2021 Toyota Highlander

This page covers the model. For one exact car, run its 17-character VIN to confirm recalls, decoded specifications and buyer checks.

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