NHTSA service bulletin

NHTSA Service Bulletin 11024810: 2020-2026 Mercedes-benz Amg Cla35

Official manufacturer communication context for 2020-2026 Mercedes-benz Amg Cla35, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11024810 summary graphic for 2020-2026 Mercedes-benz Amg Cla35
11024810NHTSA document ID
Service campaigncommunication type
16affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the 48-V on-board electrical system battery software might not meet current production specifications. A communication error may occur when reactivating the 48V lithium-ion battery during reinitialization. The system might detect and store this error, causing the malfunction indicator lamp to illuminate unnecessarily. Remedy MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update 48-V onboard electrical system battery software.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes-benzAmg Cla352020-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Cla35 4matic2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Cla452020-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Cla45s 4matic+2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gla 352024, 2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gla 35 4matic2024, 2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gla352021-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gla452021-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glb352021-2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glb35 4matic2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzCla 2502020-2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzCla 250 4matic2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzGla 2502021-2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzGla 250 4matic2024, 2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzGlb 2502020-2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzGlb 250 4matic2026Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11024810?

Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the 48-V on-board electrical system battery software might not meet current production specifications. A communication error may occur when reactivating the 48V lithium-ion battery during reinitialization. The system might detect and store this error, causing the malfunction indicator lamp to.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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