NHTSA service bulletin

NHTSA Service Bulletin 11028662: 2026 Mercedes-benz Cla 250+ (EV)

Official manufacturer communication context for 2026 Mercedes-benz Cla 250+ (EV), with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11028662 summary graphic for 2026 Mercedes-benz Cla 250+ (EV)
11028662NHTSA document ID
Manufacturer communicationcommunication type
2affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Complaint High-frequency cheeping or ticking when heating is requested in the instrument panel area. Cause Variable switching frequencies in the high-voltage on-board electrical system can cause vibrations that lead to noise complaints on the HV-PTC N33/16 (air heater). Remedy Perform the following steps: 1. Compare the noise with the attached example. If the noise matches the example, proceed to step 2; otherwise, create a TIPS case. 2. Check whether SNR A1748354600 is installed. (Quick test N33/16 Hardware): If SNR A1748354600 is installed, proceed to step 3; otherwise, create a TIPS case. 3. Hardware replacement of the HV-PTC N33/16 air heater install a new part with the current item number as per XPPI.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes-benzCla 250+ (EV)2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzCla 350 4matic (EV)2026Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11028662?

Complaint High-frequency cheeping or ticking when heating is requested in the instrument panel area. Cause Variable switching frequencies in the high-voltage on-board electrical system can cause vibrations that lead to noise complaints on the HV-PTC N33/16 (air heater). Remedy Perform the following steps: 1. Compare the noise with the attached example. If the noise matches the example, proceed to step 2; otherwise,.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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