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2016 Kia Soul: Recalls, Complaints & Safety Ratings

2Safety recalls
797Owner complaints
5★NHTSA overall
Quick answer

The 2016 Kia Soul has 2 open NHTSA safety recalls and 797 owner complaints on file, with an overall 5-star NHTSA crash-test rating. Recall repairs are free at a franchised dealer. Check a specific VIN to confirm whether the work was done and to verify mileage and title.

Safety record reviewed June 2026 · sourced from NHTSA

The 2016 Kia Soul has 2 open safety recalls and 797 owner complaints on file with the National Highway Traffic Safety Administration, and it earned an overall 5-star NHTSA crash-test rating. Below is the public safety record. To see whether a specific Soul had its recalls repaired and how its mileage and title check out, run that car's VIN.

Safety recalls

1

ENGINE

Campaign 19V120000 · 22/02/2019

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

RiskPiston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.
RemedyKia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.
2

STEERING

Campaign 17V608000 · 29/09/2017

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

RiskIf the pinion gear separates, steering will be lost, increasing the risk of a crash.
RemedyKia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

What owners complain about

The systems 2016 Kia Soul owners report most often to federal regulators:

Engine544
Unknown Or Other118
Engine And Engine Cooling104
Fuel79
Propulsion System79
Power Train63

NHTSA crash-test ratings

Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★
Overall★★★★★

Frequently asked questions

Does the 2016 Kia Soul have any recalls?

Yes. The 2016 Kia Soul has 2 NHTSA recall campaigns. Recall repairs are free at a franchised dealer. Check your specific VIN to see whether the work was completed.

What problems do 2016 Kia Soul owners report?

Owners have filed 797 complaints with the NHTSA for the 2016 Kia Soul, most often about the engine, unknown or other, engine and engine cooling.

How do I check a specific Soul's history?

Enter the 17-character VIN into Carchieve. You get the recalls, owner complaints and crash ratings shown here for that exact vehicle, plus full decoded specifications and a guided title and odometer check.

Check a specific 2016 Kia Soul

This page covers the model. For one exact car, run its 17-character VIN to confirm its recalls, mileage and title.

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