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2021 Kia Soul: Recalls, Complaints & Safety Ratings

2Safety recalls
215Owner complaints
4★NHTSA overall
Quick answer

The 2021 Kia Soul has 2 open NHTSA safety recalls and 215 owner complaints on file, with an overall 4-star NHTSA crash-test rating. Recall repairs are free at a franchised dealer. Check a specific VIN to confirm whether the work was done and to verify mileage and title.

Safety record reviewed June 2026 · sourced from NHTSA

The 2021 Kia Soul has 2 open safety recalls and 215 owner complaints on file with the National Highway Traffic Safety Administration, and it earned an overall 4-star NHTSA crash-test rating. Below is the public safety record. To see whether a specific Soul had its recalls repaired and how its mileage and title check out, run that car's VIN.

Safety recalls

1

ENGINE

Campaign 21V259000 · 13/04/2021

Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.

RiskA damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.
RemedyKia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC209.
2

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Campaign 25V099000 · 17/02/2025

Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.

RiskEngine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.
RemedyDealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC336.

What owners complain about

The systems 2021 Kia Soul owners report most often to federal regulators:

Engine124
Engine And Engine Cooling41
Power Train25
Unknown Or Other23
Electrical System15
Fuel10

NHTSA crash-test ratings

Frontal crash★★★★
Side crash★★★★★
Rollover★★★★
Overall★★★★

Frequently asked questions

Does the 2021 Kia Soul have any recalls?

Yes. The 2021 Kia Soul has 2 NHTSA recall campaigns. Recall repairs are free at a franchised dealer. Check your specific VIN to see whether the work was completed.

What problems do 2021 Kia Soul owners report?

Owners have filed 215 complaints with the NHTSA for the 2021 Kia Soul, most often about the engine, engine and engine cooling, power train.

How do I check a specific Soul's history?

Enter the 17-character VIN into Carchieve. You get the recalls, owner complaints and crash ratings shown here for that exact vehicle, plus full decoded specifications and a guided title and odometer check.

Check a specific 2021 Kia Soul

This page covers the model. For one exact car, run its 17-character VIN to confirm its recalls, mileage and title.

Check a VIN