What is a Carchieve vehicle history report?

A Carchieve report is a complete safety and records check on any U.S. vehicle. Enter the 17-character VIN and you get the decoded vehicle identity and full specifications, every open safety recall, owner-reported complaints by system, official NHTSA crash-test ratings, and a buyer action plan, in one clean report and a downloadable PDF.

How is Carchieve different from a typical VIN lookup?

Carchieve doesn't just dump raw data. It authenticates the VIN, organizes every federal safety record into a buyer-ready dossier, scores the vehicle, and tells you exactly what to inspect, ask and verify before you pay, the way a careful mechanic would read the car.

How fast will I get my report?

Reports are generated in under a minute. As soon as your VIN is checked against the recall, complaint, ratings and identity databases, your report and PDF are ready to view and download.

Can I buy more than one report?

Yes. A single report is $24.99. If you're comparing several cars, the 3- and 5-report bundles save you money per report and the extra credits stay in your account until you use them.

What information do I need to run a report?

Only the 17-character Vehicle Identification Number (VIN). The VIN is on the lower-left corner of the windshield, the driver-side door jamb, and the vehicle title or registration.

Where does the data come from?

Every report is built from authoritative U.S. vehicle databases, including the National Highway Traffic Safety Administration (NHTSA) recall, complaint and 5-Star safety-rating programs and the federal VIN product information catalog. Carchieve authenticates the VIN check digit so you know the identity is genuine.

Can I share the report with a seller or mechanic?

Yes. Every report includes a professionally formatted PDF you can download, print, or forward to a private seller, dealer, or mechanic to support your buying decision.

2020 Kia Soul Recalls: 1 Campaign, 375 Complaints & Ratings

2020 Kia Soul: Recalls, Complaints & Safety Ratings

1Safety recalls

375Owner complaints

4★NHTSA overall

Quick answer

The 2020 Kia Soul has 1 NHTSA safety recall campaign and 375 owner complaints on file, with an overall 4-star NHTSA crash-test rating. Check a specific VIN to confirm whether recalls apply, whether repairs were completed, and what to verify before you buy.

Check the exact car

Run a full report for this Soul

2020 Kia Soul pages show model-level safety data. A Carchieve VIN report checks the exact car before you buy.

Safety record reviewed September 2026 · sourced from NHTSA

The 2020 Kia Soul has 1 safety recall campaign and 375 owner complaints on file with the National Highway Traffic Safety Administration, and it earned an overall 4-star NHTSA crash-test rating. Below is the public model-level safety record. To see whether a specific Soul had applicable recalls repaired and what its decoded VIN says, run that car's VIN.

Safety recalls

ENGINE

Campaign 21V259000 · 13/04/2021

Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.

RiskA damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.

RemedyKia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC209.

What owners complain about

The systems 2020 Kia Soul owners report most often to federal regulators:

Engine233

Power Train89

Unknown Or Other51

Electrical System28

Steering16

Fuel15

NHTSA crash-test ratings

Frontal crash★★★★★

Side crash★★★★★

Rollover★★★★★

Overall★★★★★

Frequently asked questions

Does the 2020 Kia Soul have any recalls?

Yes. The 2020 Kia Soul has 1 NHTSA recall campaign associated with this model year. Recall repairs are free at a franchised dealer when the exact VIN is affected. Check your specific VIN to confirm applicability and completion.

What problems do 2020 Kia Soul owners report?

Owners have filed 375 complaints with the NHTSA for the 2020 Kia Soul, most often about the engine, power train, unknown or other.

How do I check a specific Soul's history?

Enter the 17-character VIN into Carchieve. You get the recalls, owner complaints and crash ratings shown here for that exact vehicle, plus full decoded specifications and a guided title and odometer check.

Check a specific 2020 Kia Soul

This page covers the model. For one exact car, run its 17-character VIN to confirm recalls, decoded specifications and buyer checks.

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