NHTSA Service Bulletin 11016022: 2021-2025 Mercedes Eqa
Official manufacturer communication context for 2021-2025 Mercedes Eqa, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Complaint A "Coolant level too low" warning message is shown in the instrument cluster. Fault code P25567B ('Coolant level' sensor has detected a fault, fluid level is too low.) is stored in the signal acquisition and actuation module (SAM) control unit N10. Cause The vehicle's electric drive motor transports air into the cooling system. The air transported into the cooling system leads to the formation of an air cushion in the expansion reservoir, which in turn causes the coolant level to drop below the warning threshold of the coolant's fill level sensor when driving. After opening the closing cap, the coolant level is OK again. Remedy Replace the black cap A210 501 06 15 of the large working chamber of the expansion reservoir with a red cap A297 500 51 00 and the coolant level rises by roughly 20 mm above the MAX. marking. On vehicles in which the problem cannot be rectified by this procedure, the expansion reservoir A 243 500 41 00 is replaced by the modified container A243 500 60 00. The new expansion reservoir is to have two red closing caps A 297 500 51 00 fitted to it, and the coolant level is to be set to the MAX. marking.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 11016022?
Complaint A "Coolant level too low" warning message is shown in the instrument cluster. Fault code P25567B ('Coolant level' sensor has detected a fault, fluid level is too low.) is stored in the signal acquisition and actuation module (SAM) control unit N10. Cause The vehicle's electric drive motor transports air into the cooling system. The air transported into the cooling system leads to the formation of an air.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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